What We Offer
Our core service is providing free and confidential one-to-one counselling for those experiencing addiction or substance misuse issues. We support clients with a range of addiction issues including alcohol, drugs and gambling. We also provide information and advice on substance misuse and addictions to the public and to professional colleagues.
As a service we make every effort to ensure that our service is client centred, respectful and non-judgemental. We approach our client care in a holistic & individualised manner and client confidentiality is of paramount importance.
What is Counselling?
Counselling is a specialised area of treatment & support which gives people with a variety of issues the space and time to explore how and why problems (such as alcohol or drug misuse) have developed. It should be regarded as a complete process which lets counsellor and client work together on helping clients to achieve lasting change in their lives. By helping people to look at various aspects of their lives, our clients are supported to develop more understanding & resilience which can enable them to better cope with the up and downs of modern life.
We ensure that our staff and volunteer counsellors
- Receive appropriate training
- Receive supervision to ensure that their practice achieves and maintains high standards
- Work to accepted ethical standards
- Comply with agency policies and procedures
- Provide a safe and comfortable environment for our clients
We work in accordance with the Scottish Government's Quality Principles for addictions services.
If you have a complaint regarding our service, please refer to our Complaints Policy.